Client guide
For businesses whose agency uses Verbolica. How to review work, approve it and follow results.
Your agency uses Verbolica, an AI marketing platform, to plan and run your marketing. You can see the work for your business, approve it before it goes live, and follow how it performs.
Logging in
Your agency invites you by email. Follow the link to set your password. After that, log in at the address your agency gave you. If your agency uses its own branding, Verbolica may look like their product rather than ours.
You'll only ever see the brands your agency has given you access to.
Your first stop: Client Room
The Client Room is your welcome pack. It shows your team, upcoming meetings, links to your accounts, and a checklist of the access your agency needs from you. See Client Room.
Reviewing and approving work
When work is ready, you get an email asking for your approval. Open the link; you don't need to log in. For each item you can:
- Approve it.
- Ask for changes, saying what you'd like changed. Your agency reworks it and sends it back.
- Decline it, saying why. Nothing is changed and your agency is told.
You can also highlight any passage and leave a comment on it.
Everything waiting for you is also listed under Approvals when you log in.
Check the deadline
Your agency may have agreed that work goes ahead if nobody responds within a set number of days. The approval email says if a request will pass on its own, and when.
Seeing what's planned and published
- Schedule: a calendar of what's going out and when.
- Library: everything that's been published.
- Campaigns and drafts: the work your agency has shared with you.
Reports
Each month your agency can share a report showing traffic, rankings, engagement and the work delivered. Find it under Reports, or open the link your agency emails you.
Recommendations
Your agency may share suggestions from Verbolica's Strategist with you. They appear on your dashboard under Recommended by your team. Approve one to have the work started, or decline it.
Notifications
Choose which emails you receive in Settings → Notifications.